“It’s not enough to do our best, we must know what to do, and THEN do our best”
– W. Edwards Deming
- The Complete Idiot’s Guide to Lean Six Sigma,
Breakthrough Management Group, 2007. Publisher: Alpha.
- The Lean Six Sigma Pocket Toolbook: A Quick Reference
Guide to 100 Tools for Improving Quality and
Speed, Publisher: McGraw-Hill, 2004.
- Juran’s Quality Handbook 6th Edition, Joseph Defeo, J.M.
Juran, 2010. McGraw-Hill Professional.
- A “cookbook” for you to practically become your own coach along the journey.
Lean Six Sigma Resources:
You will find some details on the tools here:
Rice University by David Lane: http://onlinestatbook.com/2/index.html